The Mews Blog
Industry trends (2)
Industry trends (2)

10 services in the hotel industry that will enhance your guest experience
What is a service in the hospitality industry? A service in the hospitality industry refers to any activity, type of assistance, or amenity your hotel offers to enhance the guest...

Everything you need to know about direct vs third party hotel bookings
What are direct bookings? Direct bookings occur when a guest books directly through your hotel's website, social media channels, or any other direct...

The rise of short-term rentals as boutique hotels in North America
In recent years, the hospitality landscape in North America has undergone a significant transformation. The lines between traditional hotels and...

What is the difference between a PMS and a channel manager?
What is a PMS? A PMS or hotel property management system is a hospitality software used by hotels to manage operations, including (but not limited...

The benefits of using a direct booking website for hotels
What is a direct booking website? A direct booking website is a website that is owned and operated (in this case) by your hotel. With the...

What are booking channels and why are they important?
What are booking channels? Booking channels or distribution channels are different platforms, whether that is your own website, OTAs (online travel...

10 ways to protect your hotel from phishing attempts
What are phishing attacks? Phishing is a type of cybercrime that involves tricking people into giving away sensitive data or installing malware....

6 top travel agents to boost your online bookings
What are travel agents? Travel agents are tourism professionals who help individuals and groups plan, book and manage travel arrangements, and help...

10 tips to maximize the space in small hotel rooms
Best ways to optimize a small hotel room A small hotel room is considered to be anything from 150 to 300 square feet (or 14 to 28 square meters),...

11 helpful tips when making a hotel reservation
Best 11 tips to consider when booking a room When it comes to booking a hotel room, there are some key tips to keep in mind. Let’s take a look at...

All things communication in the hospitality industry
What is communication in the hospitality industry? Communication in the hospitality industry is the way information, ideas, and feedback are...

6 different types of travelers and how to prepare your hotel for them
What are the types of travelers and how do you get your hotel ready for them? When it comes to hotels, there are universal elements that every guest...

The main differences between a hotel, a hostel and a guesthouse
What is a hostel? A hostel is a great option when you want to save money and don't mind giving up a bit of luxury. The services they offer are...

Hospitality Horizons: exploring the new age of hospitality
What AI in hospitality really looks like

Don’t overlook these 8 hospitality IT metrics – your hotel’s future depends on..
The shift in IT priorities There’s been a significant shift in the priorities of IT management in recent years. A study by Hospitality Technology...

What is a good profit margin when managing a hotel?
What is a hotel’s profit margin? A hotel’s profit margin is a measure of its overall profitability after covering essential operating expenses – like...

How augmented reality (AR) is used in tourism and the hotel sector
What is AR or augmented reality? AR or augmented reality is a kind of technology that uses digital components to change a person’s perception of...

How to successfully start a hotel business in 2024?
What is a hotel business? A hotel is the broad term referring to an accommodation that includes a bed, bathroom, and various guest services, creating...

Lessons from retail: what can hospitality learn from the retail value chain?
What is the retail value chain? The retail value chain is a series of activities or processes that a company performs to deliver a product or a...

Everything you need to know about hotel housekeeping for your property
What is hotel housekeeping? Hotel housekeeping involves more than just cleaning rooms — it covers every part of your property, from the lobby to...

A complete guide to self-check-in kiosks for hotels in 2024
What is a hotel self-check-in kiosk? A hotel self-check-in kiosk is a piece of technology, often in the form of a tablet, that puts the check-in and...

What is the difference: RevPAR vs ADR
What is ADR (Average Daily Rate)? ADR, or average daily rate, is a key metric used to calculate a hotel’s profitability. It demonstrates the average...

Capturing actionable data: the Digital Product Checklist
Data in sharper focus There's certainly no shortage of data. Current estimates put the amount produced globally every day at 328.77 million...

Hotel industry trends to watch out for in 2025
What are the main trends in the hospitality industry for 2025? There are many new trends emerging in the hospitality industry right now. Let’s take a...

What is TRevPAR and how to calculate this metric?
What is TRevPAR in hotels? TRevPAR, or Total Revenue per Available Room, is a hotel KPI that helps you gauge how effectively your property is...

The contact-free hotel: A vision of the new hospitality
What is a contact-free hotel? A contact-free hotel uses technology to streamline the guest experience, reducing the need for face-to-face...

What is a hotel rooming list and how to improve it in 2024
What is a hotel rooming list? First things first, what is a hotel rooming list? Simply put, it’s a document that consolidates all the key...

Everything you need to know about hotel check-in and check-out timing and..
What is the average hotel check-in time? As mentioned above, the average hotel check-in time is between 2 PM and 4 PM. However, with international...

Operational insights from Unfold 2024
Stay innovative Innovation in hospitality is about pushing boundaries to deliver a superior guest experience. Mick Vazquez, Senior Application...

Hospitality industry insights from Unfold 2024
What does transformational hospitality look like? By focusing on the following areas, the hospitality industry can enhance guest experiences, build...
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